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In order to maximize efficiencies and provide the best possible customer service to the campus, the Helpdesk has relocated to D-112.  This area will also allow us to provide service in a more secure manner.  The Helpdesk phone number, email, and hours of operation will stay the same.  IT will be setting up a kiosk adjacent to its current location in Cedel Hall.  This kiosk will contain a computer and phone for ticket submittal and expedient Helpdesk communication. 

Welcome to Concordia University Texas Helpdesk!  We provide media services, technical support, and information services as a part of Information Technology.  Be sure to check out our hot topics or useful tips on our website.  Our goal is to be known university-wide as the place to get quality, courteous and timely answers, solutions and directions.    

Got a problem?

IT Request  Facilities Request

Helpdesk Hours

Main Campus:


Monday - Thursday: 7am - 8:30pm
Friday: 7am - 5pm
Saturday - Sunday:  Closed

North Lamar:

Monday - Thursday:  11:30am - 8:30pm
Friday: Closed
Saturday - Sunday:  Closed

Phone Support:

Monday - Thursday:  7am - 7pm
Friday: Closed
Saturday - Sunday:  Closed

Other ways 
to get help:
Phone: (512) 313-HELP (4357)
In Person: Main Campus, Building D112 Service Desk


Last updated on Oct. 26, 2016. Contact the Web Content Owner of this page.
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