Services and FAQs

 

 Services and FAQs


 

The CTX Counseling Center is committed to providing mental health care, spiritual guidance, consultation and education to students, faculty and staff.

Services 

CTX Counseling Services offers the following to students:

  • Brief individual counseling
  • Couples/Relationship Counseling
  • Personal –Social adjustment Counseling
  • Premarital Counseling
  • Resource/Referral
  • Brief Depression & Anxiety Assessments
  • Alcohol & Substance Use Inventory/Intervention
  • Consultation regarding concerns for peers

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Frequently Asked Questions 

Who can use counseling services and how much does it cost?

Services are free to currently enrolled CTX students.  Students may bring a non-student romantic partner for couples counseling or other family members at the student’s discretion.  These persons will only be seen with the enrolled CTX student receiving counseling services.  

In the event of high need students will become prioritized by level of care:

  1. traditional students (highest priority)
  2. ADP students
  3. graduate students

 

What can I expect from counseling?

You can expect someone who is genuinely interested in you as a person.  We are here to walk alongside you and help you in developing a better understanding of the concerns or issues affecting your life.  Your counselor will openly discuss anything you would like in counseling.  Questions by your counselor will be focused on the present or on the future.  Counselors have no magical powers and will not be able to solve your issues for you.  Your counselor will work with you but will not do for you what you can do for yourself.

What are my responsibilities in counseling?

Your main responsibilities in counseling are to attend your regularly scheduled sessions, talk about what is concerning to you as openly and honestly as you can, and complete any tasks or "homework" assignments. You are expected to let your counselor know if you are unable to make it to a session in a timely manner.  You are also expected to let your counselor know when your problems have been solved as well as let your counselor know if you don't feel like you're making any progress.

What does confidentiality mean in counseling?

The confidentiality of what you tell your counselor is protected by Texas law, and no record of your counseling is made on academic records or job placement files. CTX Counseling Services will not share information (including if students have visited Counseling Services) with faculty, staff, parents, or other students on campus without your written permission. In rare circumstances (involving physical safety) there are a few limits to confidentiality. The details are provided to students in the Informed Consent (pdf).

What do I do if I’m worried about a friend?

If you are concerned about someone (including a fellow student) who's facing a problem, you can talk confidentially with a counselor about how you might help that individual. You may also complete an Early Alert form which can be completed anonymously.

How many counseling sessions will I get?

Initially a student will have an intake session and 4 additional sessions.  If a student requires long term counseling this will be discussed and an appropriate referral to a community clinician will be made.  Any cost incurred at that time will be the student’s responsibility.

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Appointments

You may make a counseling appointment by:

  • Initial appointments can be made by coming to the counseling office in the Library, lower level, office 112 and completing Intake Questionnaire (pdf). 
  • If counselor is unavailable an appointment can be made through Rhea Ann Spiegel in office 216.
  • Appointments can also be made by email ann-marie.ferrera@concordia.edu 
  • Download intake forms here (pdf).
  • Effort is made to schedule an initial appointment within the week of your request.

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Hours of Operation

Availability Monday-Friday 8:30-5:00 p.m. 

Evening appointments may be available upon request.  Unavailable most major holidays.

Summer hours are Monday-Thursday 8-6 p.m.

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Location

CTX Counseling Services

11400 Concordia University Dr.
Austin, TX 78726
Library F-112 (lower level)

Phone: 512-313-5032
Fax: 512-313-2032

CTX Campus Map 

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This page was last updated on Sep. 24, 2013.
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