Code of Conduct
Student Financial Services at Concordia University Texas is committed to the highest standards of professional conduct. We are members of the National Association of Student Financial Aid Administrators and abide by their code of conduct. If you have any questions, please contact us.
NASFAA Code of Conduct
An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out her/his responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity. In doing so, a financial aid professional should:
- Refrain from taking any action for her/his personal benefit.
- Refrain from taking any action s/he believes is contrary to law, regulation, or the best interests of the students and parents s/he serves.
- Ensure that the information s/he provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
- Be objective in making decisions and advising her/his institution regarding relationships with any entity involved in any aspect of student financial aid.
- Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of a training activity of or sponsored by any such entity.
- Disclose to her/his institution, in such manner as her/his institution may prescribe, any involvement with or interest in any entity involved in any aspect of student financial aid.